West Coast Dental in Los Angeles, California - Terrible Business Practices

The office makes you pay up front for orthodontics (braces) and then they don't have enough orthodontists to keep up with the patient's appointments. I have two teenagers and even though we are on time for our appointments, we still wait an hour and a half to be seen.

This is always the case. They should reimburse us for time wasted. Yet, the office has a policy and sign that says if the patient is 15 minutes late, the appointment is cancelled. Ridiculous!

Terrible manager that does not operate the scheduling efficiently. Also, corporate only cares for the money and charging insurance, but doesn't care about quality and patient experience.

Read
ThriftyPlatypus
Reason of review
Bad quality
Loss
$7500
Preferred solution
Price reduction
Review #1351394 is a subjective opinion of poster.

Contact West Coast Dental Customer Service

Mailing Address:
5807, North Figueroa Street
Los Angeles, California 90042
United States
Phone:
(323) 509-4560
All West Coast Dental Contacts

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